Contact Us & FAQ
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Please Read Our FAQ Below To Get Instant Answers To Our Most Frequently Asked Questions
If you have any questions regarding Superior Singing Method program and are still unsure if it is right for you, your question can be submitted to our support team at the support email listed below.
Before emailing us, we ask that you take a look at this list of Frequently Asked Questions as many of your questions are likely answered below.
If you still need answers, please email us at: firstname.lastname@example.org and we'll take great care of you.
We do our best to reply to all emails in our ticketing system within 1 business day.
If you need to speak to someone please call our customer support at: 800-339-4523
Frequently Asked Questions
- Q: Where can I find my login information?
A: If your login information is not in your inbox, check your spam folder. This is probably the quickest way to find it and get you logged in. Most likely it is in there waiting for you. Unfortunately, some of the email filters are hard to bypass. However, if the problem still persists you can email our customer support at support [at] superiorsingingmethod.com and they can help you out quickly.
- Q: My Username/Password aren't working, what can I do?
A: Your username is the email address that you signed up with at the time of purchase. Make sure you use the exact same email address that you entered into the order form when you purchased. If you're still having issues logging in, just reach out to us and we'll be happy to take a look and get your account reset for you. Please just provide us with the email you used during purchase so we can look up your account. We'll take care of you quickly, easily and get you back logged in and improving your singing voice.
- Q: Can you help me learn to sing, even if I wasn't born with a ton of talent?
A: Absolutely! In fact, I developed the Superior Singing Method course that targets that very thing, beginners or intermediate singers (no matter what age) who want to get better at singing and haven’t been born with a ton of natural singing talent.My goal is getting them to sing proficiently within 8-weeks through my course. It’s a step-by-step program, where you learn and practice all the right aspects of singing at the right time. It comes down to really believing. You CAN sing. It’s possible for anyone willing to put in the work.
Remember, your voice is simply comprised of muscles and just like working out at the gym to improve the muscles in your body, you can improve your vocal muscles as well, and rather quickly too! You just need the right method to get you there.
- Q: Do you really offer a 60-day, no questions asked, money-back guarantee?
A: Absolutely! We offer a complete, iron-clad 60 day money back guarantee. Look, we are 100% confident that you will love the Superior Singing Method program but if you decide it is not right for you simply send us an email to support [@] superiorsingingmethod.com within 60 days of your initial purchase and we'll refund every penny.
If you're wanting to initiate a refund for purchase, please reach out to our support team first at support [@] superiorsingingmethod.com before contacting your bank. If you contact a bank it'll take 60-75 days for the money to go back into your account, because it becomes a disputed charge and the funds get locked. When this happens we now cannot refund you the money directly anymore.
Instead, please contact our support team at support [@] superiorsingingmethod.com, let us know the email associated with your account and we'll issue a refund so funds go back into your account within 5-10 business days.
- Q: What is this charge for the Vocal Coaching Club?
A: The Vocal Coaching Club program is our monthly subscription and one of our most popular programs that goes along with our main Superior Singing Method course.This is for those vocalists who want more lessons, tips, strategies, vocal exercises and support so they can improve their singing voice even faster month after month.You get instant access to over 60 video lessons that includes tons of singing tips and exercises which is all inside member’s area in your account.Every month you’ll get brand new vocal exercises so you can keep developing different aspects of your voice. This will allow your voice to breakthrough any plateaus and you’ll see incredible improvements every month.
The Vocal Coaching Club costs $37/month (after the 14-day trial) but there is absolutely no obligation to stay enrolled. Meaning feel free to cancel at anytime simply by emailing us to cancel at support [@] superiorsingingmethod.com and we can take care of that for you with no hard feelings and no questions asked.
You can even still keep the Superior High Notes program training and everything else you downloaded inside the Vocal Coaching Club.
- Q: How do I cancel my Vocal Coaching Club subscription?
A: If you signed up for the Vocal Coaching Club subscription (or trial) and would like to cancel, we'd be happy to cancel that for you. Please reach out to support [@] superiorsingingmethod.com and we will cancel that for you and will send back a confirmation email as well.Please note, when you cancel your subscription you will lose access to the Vocal Coaching Club program, along with the videos and exercises so make sure you're certain beforehand.
- Q: How long will it take for my DVD/CDs to arrive?
A: All DVD/CDs should arrive 7-10 days for all U.S. based orders and 2-3 weeks for International orders.We can’t track your shipment because they're actually sent via first class media mail but we do ship them out the next business day after your purchase.
- Q: Will Superior Singing Method help me improve my vocal range?
A: 100% Yes! I have received and still receive literally thousands of amazing testimonials from students in over 100 countries worldwide that probably started out with that exact same question and have experienced great results by following the Superior Singing Method program. So I would definitely say, Yes!
- Q: What makes Superior Singing Method different from other vocal training programs?
A: One of the primary differences is that my course is a video course shot on high-def cameras, while most other courses are only audio. With anything you want to improve on it is imperative to see the correct form so that you can mimic that. This is impossible with just audio lessons.Additionally, Superior Singing Method is a streaming online course with HD videos, which means I have less overhead and can offer it for less than half the price of most others. Also, my program has step-by-step, daily lessons for 8-weeks, with a day of rest each week, so you will never feel lost or wondering what to do next.
- Q: Any advice for beginner singers?
A: The best advice that I could give you is to sign up for my Superior Singing Method program. I created it for that very purpose! Tens of thousands of students just like yourself are seeing real and drastic results in their singing and reaching their vocal goals and you can too!
Still have a question you need answered?
You can contact us at:
support [@] superiorsingingmethod.com
Our goal is to email you back within 1 business day and many times you will receive an email back within just a couple of hours after contacting us.
We are real people running this website and our goal is to make sure that you receive the help you need as quickly as possible!
Very Important: Most people don’t realize this, but if you email a support question to us, when we respond to you, the email may NOT always end up in your inbox… sometimes it may end up in your “spam” or “junk” folders. This happens because email providers filtering systems don’t always work properly. Please realize that you may miss our response to you if you don’t check your “spam” or “junk” folders as well as your inbox.
To make sure you receive our response to your request, it’s VERY important that you add the email address above to your “white-list”, “approved sender” list, or add to your contact list. That tells your email provider to make sure not to false filter our response to you into a junk folder.
To Your Singing Success,
Founder of Superior Singing Method
Superior Singing Method
5460 Colorado Blvd, #120
Commerce City 80022